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Qualitative Research: Conversation Analysis Guidelines Home : Publications : TESOL Quarterly : Research Guidelines Print this page

The following guidelines are provided for submissions using an ethnomethodological approach to conversation analysis (CA) as originated by Sacks, Schegloff, and Jefferson (1974) and Schegloff, Jefferson, and Sacks (1977). From this perspective, the principal goal of CA is to explicate and interpret how participants achieve everyday courses of action by orienting to the underlying structural organization of talk-in-interaction.

Assumptions

CA studies submitted to TESOL Quarterly should exhibit an in-depth understanding of the ethnomethodological philosophical perspectives and methodologies of CA research (see Firth, 1996; Firth & Wagner, 1997; Markee, 1994, 1995, 2000; Schegloff, Koshik, Jacoby, & Olsher, 2002; Seedhouse, 1997, 1999; Wagner, 1996). Utilizing these perspectives and methods in the course of conducting CA research helps ensure that studies represent credible accounts of participants' orientations to the behaviors they display to each other and therefore to analysts. Reports of CA studies should meet the following criteria:

1. The kinds of data analyzed should include naturally occurring data from either ordinary conversation (i.e., ordinary chatting among friends) or institutional talk (e.g., ESL classroom talk, oral proficiency interviews, writing conferences).
2. The report should focus on the usual topics of CA research (see Drew, 1994). These topics include, but are not limited to, the organization of sequences (i.e., courses of action), turn-taking and repair practices, syntax-for-conversation, the structure of speech events, and the integration of speech and gesture. Analyses should demonstrate how native speakers/users of English, nonnative speakers/users of English, or both deploy these aspects of interactional competence to communicate in or learn this language.
3. The research should aim to uncover an emic perspective. In other words, the study focuses on participants' contextualized perspectives and interpretations of behavior, events, and situations rather than etic (outsider-imposed) categories, models, and viewpoints (van Lier, 1988).
4. The primary data in the study should be the conversational and other behaviors that participants produce for each other in real time. The notion of context is principally understood as the talk that immediately precedes and follows the conversational object under study (Heritage, 1988); this is sometimes referred to as the cotext of talk (Brown & Yule, 1983). Other important aspects of context include the integration of embodied action and gesture with talk (Schegloff et al., 2002).
5. The conversational analysis may be supplemented by ethnographically oriented notions of context that entail the use of triangulated secondary data (such as think-aloud protocols, interviews, or diaries; see van Lier, 1988). The study may establish theoretical links to other perspectives on talk-in-interaction, such as Vygotskyan analyses of learners' zones of proximal development (Ohta, 2001).
6. Data collection strategies include the collection of videotapes, audiotapes, or both of talk-in-interaction, which are then transcribed according to the conventions of CA developed by Gail Jefferson (see Atkinson & Heritage, 1984; Boden & Zimmerman, 1991; Goodwin, 1981). Videotapes are strongly preferred because of the importance of embodied aspects of interaction.
7. In all cases, the recordings are considered to be the definitive source of information about the behaviors that were observed. Transcripts are understood as a tool for analysis to be used in conjunction with recordings.
8. External materials, such as classroom materials, interview schedules or drafts of papers, may be introduced into the database when relevant and appropriate, such as when participants themselves orient to these materials.

Data Analysis

Data analysis is guided by the ethnomethodological philosophy, methods, and goals of CA research.

* You should provide a comprehensive treatment of the data under discussion by demonstrating how participants collaboratively co-construct their talk. This entails analyzing prototypical examples of talk-in-interaction, which may consist of either single cases or collections of particular types of conversational objects. Ensure that you can warrant your claims by pointing to a convergence of different types of textual evidence and, where relevant, by demonstrating the characteristics of a particular practice across a variety of contexts (Jacobs, 1986, 1987).
* You may use CA findings to generate hypotheses for subsequent experimental research. However, this is not the principal aim of CA research (Schegloff, 1993). If you use quantification, ensure that it only follows careful analysis of the individual cases that are being quantified, with categories for quantification emerging from this analysis of individual cases (Stivers, 2001, 2002). However, the quantification of data is rarely an important issue in CA research.

The CA Report

CA reports submitted to TESOL Quarterly should include the following information:

* a clear statement of the research issues
* a description of the research site, participants, procedures for ensuring participant anonymity, and data collection strategies
* an empirically based description of a clear and salient organization of patterns found through data analysis–including representative examples, not anecdotal information
* interpretations in which you trace the underlying organization of patterns across all contexts in which they are embedded
* a discussion of how the data analyzed in the study connect with and shed light on current theoretical and practical issues in the acquisition and use of English as an L2

References and Further Reading on Conversation Analysis

Atkinson, J. M., & Heritage, J. (1984). Transcript notation. In J. M. Atkinson & J. Heritage (Eds.), Structures of social action: Studies in conversation analysis (pp. ix-xvi). Cambridge: Cambridge University Press.

Boden, D., & Zimmerman, D. H. (1991). Transcription appendix. In D. Boden & D. H. Zimmerman (Eds.), Talk and social structure (pp. 278-282). Cambridge: Polity.

Brown, G., & Yule, G. (983). Discourse analysis. Cambridge: Cambridge University Press.

Drew, P. (1994). Conversation analysis. In R. E. Asher (Ed.), The encyclopedia of language and linguistics (pp. 749-754). Oxford: Pergamon Press.

Firth, A. (1996). The discursive accomplishment of normality: On "lingua franca" English and conversation analysis. Journal of Pragmatics, 26, 237-259.

Firth, A., & Wagner, J. (1997). On discourse, communication, and (some) fundamental concepts in SLA research. The Modern Language Journal, 81, 285-300.

Goodwin, C. (1981). Conversational organization: Interaction between speakers and hearers. New York: Academic Press.

Heritage, J. (1988). Current developments in conversation analysis. In D. Roger & P. Bull (Eds.), Conversation: An interdisciplinary approach (pp. 21-47). Clevedon, England: Multilingual Matters.

Jacobs, S. (1986). How to make an argument from example in discourse analysis. In D. G. Ellis & W. A. Donohue (Eds.), Contemporary issues in language and discourse processes (pp. 149-167). Hillsdale, NJ: Erlbaum.

Jacobs, S. (1987). Commentary on Zimmerman: Evidence and inference in conversation analysis. Communication Yearbook, 11, 433-443.

Markee, N. (1994). Toward an ethnomethodological respecification of second language acquisition studies. In E. Tarone, S. Gass, & A. Cohen (Eds.), Research methodology in second language acquisition (pp. 89-116). Hillsdale, NJ: Erlbaum.

Markee, N. P. (1995). Teachers' answers to students' questions: Problematizing the issue of making meaning. Issues in Applied Linguistics, 6, 63-92.

Markee, N. P. (2000). Conversation analysis. Mahwah, NJ: Erlbaum.

Ohta, A. S. (2001). Second language acquisition processes in the classroom. Mahwah, NJ: Erlbaum.

Sacks, H., Schegloff, E. A., & Jefferson, G. (1974). A simplest systematics for the organization of turn-taking in conversation. Language, 50, 696-735.

Schegloff, E. A. (1993). Reflections on quantification in the study of conversation. Research on Language and Social Interaction, 26, 99-128.

Schegloff, E. A., Jefferson, G., & Sacks, H. (1977). The preference for self-correction in the organization of repair in conversation. Language, 53, 361-382.

Schegloff, E. A., Koshik, I., Jacoby, S., & Olsher, D. (2002). Conversation analysis and applied linguistics. American Review of Applied Linguistics, 22, 3-31.

Seedhouse, P. (1997). The case of the missing "no": The relationship between pedagogy and interaction. Language Learning, 47, 547-583.

Seedhouse, P. (1999). The relationship between context and the organization of repair in the L2 classroom. International Review of Applied Linguistics, 37, 59-80.

Stivers, T. (2001). Negotiating who presents the problem: Next speaker selection in pediatric encounters. Journal of Communication, 51, 252-282.

Stivers, T. (2002). Presenting the problem in pediatric encounters: "Symptoms only" versus "candidate diagnosis" presentations. Health Communication, 14, 299-338.

van Lier, L. (1988). The classroom and the language learner: Ethnography and second language classroom research. New York: Longman.

Wagner, J. (1996). Foreign language acquisition through interaction–A critical review of research on conversational adjustments. Journal of Pragmatics, 26, 215-236.

More Resources:

* Quantitative Research Guidelines
* How to Get Published in ESOL and Applied Linguistics Serials (PDF)
* Qualitative Research: Case Study Guidelines
* Qualitative Research: (Critical) Ethnography Guidelines
* TESOL Quarterly Submission Guidelines



Home : Publications : TESOL Quarterly : Research Guidelines

Rabu, 4 November 2009

berdoalah untuk kedua ibu bapa

http://books.google.com.my/books?id=MTNxAAAAIAAJ&pg=PA208&img=1&pgis=1&dq=%22Contexts+of+accommodation%22&sig=ACfU3U0QO3HSiQIV-hUk6zAvWwZurt2_qw&edge=

"Books will still exist for those who have not chosen The Implant. The rest of us will mentally turn on the Neural Implant Knowledge Stream anytime we like and let it run subconsciously. We'll control the "volume" mentally, allowing us to tune in -or out- the things around us."
George Beecher, Lawrenceville, GA

"When you walk by a book in the bookstore or your home library, the books, if determined to be of interest to you, will call out your name and given a short description of themselves to you."
Jacob P. Silvia, Houston, TX
alkisah..simpan barang terjumpa semperit..ni yg sedap dah tinggal serdak2.tu.boleh dimakan lagi.yummy

Language Arts & Disciplines

Book overview
The theory of accommodation is concerned with motivations underlying and consequences arising from ways in which we adapt our language and communication patterns toward others. Since accommodation theory's emergence in the early l970s, it has attracted empirical attention across many disciplines and has been elaborated and expanded many times. In Contexts of Accommodation, accommodation theory is presented as a basis for sociolinguistic explanation, and it is the applied perspective that predominates this edited collection. The book seeks to demonstrate how the core concepts and relationships invoked by accommodation theory are available for addressing altogether pragmatic concerns. Accommodative processes can, for example, facilitate or impede language learners' proficiency in a second language as well as immigrants' acceptance into certain host communities; affect audience ratings and thereby the life of a television program; affect reaction to defendants in court and hence the nature of the judicial outcome; and be an enabling or detrimental force in allowing handicapped people to fulfill their communicative potential.

Limited preview - 1991 - 321 pages - Language Arts & Disciplines

Preview this book

semperit

Conversation Intervention with Alzheimer’s Patients: Increasing the Relevance of Communication

The effectiveness of conversation in improving verbal communication of nursing home residents with Alzheimer’s disease was compared to exercise and a combination of both interventions. Fifty-five participants were randomly assigned to treatment group and raters were blinded. Treatment was given three times weekly for 30 minutes, for 16 weeks. Although all groups evidenced decline in the total number of words used as a group, the conversation-only subjects’ performance was significantly better in terms of the number of nonredundant units of information produced (p = .0433) and conciseness (p = .0101) using analysis of covariance controlling for baseline performance. Individual subjects’ change in performance was also examined. Active engagement in structured one-on-one conversation may improve relevance of communication in this population.
Keywords: Alzheimer’s disease, dementia, conversation, exercise, communication, picture description

DOKTOR, JURURAWAT 'BERAT MULUT' Posted by webmasters on 2009/2/24

Berita Semasa : DOKTOR, JURURAWAT 'BERAT MULUT' Posted by webmasters on 2009/2/24 17:14:55 (707 reads)
Oleh Azrina Ahzan
bhnews@bharian

Kementerian wajibkan kakitangan hospital hadiri kursus komunikasi

PUTRAJAYA: Semua kakitangan hospital, khususnya doktor dan jururawat diwajibkan menghadiri kursus komunikasi bagi mengurangkan jumlah aduan terhadap mutu perkhidmatan kesihatan.

Menteri Kesihatan, Datuk Seri Liow Tiong Lai, berkata ia juga kerana sebahagian besar aduan yang sering diterima kementerian berpunca daripada masalah kurang komunikasi kakitangan hospital dengan pesakit serta keluarga mereka.


Katanya, sepanjang tahun lalu kementerian menerima lebih 1,000, aduan manakala 34 diterima sepanjang Januari lalu.

"Kebanyakan aduan termasuk kepada Biro Pengaduan Awam (BPA) berpunca daripada masalah komunikasi. Sebab itulah doktor dan jururawat dinasihatkan supaya lebih berkomunikasi dengan pesakit.

"Ini kerana tanpa disedari, sikap doktor atau jururawat yang kurang bercakap atau tidak bercakap langsung dengan pesakit, boleh menimbulkan rasa tidak puas hati pesakit," katanya selepas melancarkan Kempen Penerapan Budaya Korporat kementerian di Pusat Konvensyen Antarabangsa Putrajaya (PICC), di sini semalam.


Liow berkata, sepanjang tahun lalu kementerian menganjurkan pelbagai kursus bagi membantu doktor dan jururawat meningkatkan kemahiran komunikasi masing-masing.

Mengulas kempen berkenaan, beliau berkata, ia memberi penekanan kepada tiga nilai teras iaitu penyayang, profesionalisme dan kerja berpasukan, inisiatif berterusan kementerian bagi membudayakan penyampaian perkhidmatan terbaik kepada rakyat.

"Usaha ini sudah dimulakan sejak 1987 menerusi kempen budaya korporat yang diperkenalkan oleh kementerian dan kempen kali ini bertujuan memberi suntikan baru bagi memantapkan lagi amalan budaya korporat di kalangan warga lama serta baru kementerian," katanya.

Mengenai usaha mengurangkan masalah kecuaian di semua hospital dan klinik kerajaan, beliau berkata, semua kakitangan kementerian sentiasa diingatkan supaya melaksanakan tugas dengan penuh tanggungjawab dan profesionalisme.

Referenced by:

2 newer articles

1. Wynn, Rolf (1996) 'Symptom' and 'diagnosis' as prototypes: applying the theory of prototypes and the notion of fuzziness to the study of a doctor-patient interaction. International Journal of Applied Linguistics 6(2)
[CrossRef]
2. Montazeri, Ali (1996) Interviewing cancer patients in a research setting: the role of effective communication. Supportive Care in Cancer 4(6)
[CrossRef]

Interpretation in doctor-patient interviews: A sociolinguistic analysis

Randolph S. Marshall1
(1) UC Berkeley/UCSFJoint Medical Program, San Francisco 66 Overlook Terrace, 10040 New York, N.Y.

Abstract This paper discusses interpretation in doctor-patient interviews from a sociolinguistic perspective. A meaning-centered orientation to clinical practice calls for practitioners to create a clinical picture of the illness that is compatible with the patient's experience. This requires that appropriate interpretation of symptoms take place. Using transcripts of doctor-patient interviews, this paper demonstrates that another interpretive process, necessary to understanding illness, occurs at the level of conversation. Contrasting examples illustrate that without an adequate degree of ldquoconversational cooperation,rdquo interpretation cannot take place. The results of poor conversational interpretation are the creation of an inaccurate clinical picture and the loss of clinically relevant information. The anthropological and sociolinguistic paradigms are linked by showing how differing perspectives on the illness affect conversational interpretation.